International shipping can be a complex process due time zones, language barriers, and regulatory or customs compliance. This is especially true for businesses that are new to importing and exporting. Thus, one of the first decisions that should be made is whether to work with a global or local logistics provider.
Global operators have more resources and manpower as well as extensive networks, but using a local freight forwarder also offers several benefits. From local expertise and personalized support to greater flexibility and faster response times, these are three of the benefits of partnering with a local logistics provider.
Access to Local Expertise and Knowledge
A major benefit to working with a local provider is their knowledge of the regulatory environment and market. They’re familiar with the intricacies of local compliance requirements, taxes, and customs regulations, which can be challenging and complex to navigate.
They can also offer insights into local language requirements, cultural norms, and business practices in addition to facilitating the shipping process. This can help businesses navigate cultural nuances that can affect shipping, like communicating with customers and suppliers, and negotiating deals.
Personalized Services and Support
Another advantage of working with a local provider is access to personalized support and services. Local freight forwarders usually have more direct communication channels and smaller teams, making them more likely to provide personalized support.
Additionally, they can offer greater tailored solutions to businesses, including modes of transportation, insurance coverage, and warehousing and distribution. This can include services such as last-mile delivery, inventory management, and pick and pack. Furthermore, local suppliers can offer businesses more personalized solutions such as customized packaging, flexible scheduling, and tailored delivery solutions. In many cases, they’re also willing to find creative solutions, adjust their schedules, and work outside of business hours to assist their customers.
Flexibility and Faster Response Times
A third advantage of using a local logistics provider is their greater flexibility, allowing them to adapt to and navigate unexpected shipping challenges. With local knowledge and expertise, they can provide customers with more flexible solutions.
Lastly, local logistics providers are able to respond more quickly when unexpected changes or issues occur. This is due to factors such as proximity, local partners and contacts, and familiarity with the local logistics landscape, enabling them to mobilize resources more efficiently and quickly.